Fees and Limits
I can't download the app, what should I do?
I downloaded the app but i can't open it, what should I do?
I updated the Turan, it doesn't open, what should I do?
Turan unexpectedly logged me out, I can't log back in. What do I should do?
Is Turan reliable? How do I know it's reliable?
In which currencies can I create an account?
I created an account but I can't log in. What should I do?
Who can open a Turan account?
I had a problem with the application while top-up balance. I can't see the amount I added. What should I do?
I have top-up to my account, but I cannot see the balance. What should I do?
Can I deposit money 24/7?
What should I pay attention to when sending money from the bank to my Turan account?
When will I see my balance which I send from my bank account?
Can I deposit money into someone else's account?
Do I pay a fee for a Turan account?
Can I close my account?
I entered some of my information incorrectly during registration. What do I have to do?
Why do I need to submit an Identity Number (TCKN) or a Foreign Identity Document Number (YKN)?
I forgot my password, I want to change it. How can I do this?
I can't complete the registration process because the verification code didn't arrive on my phone. What can I do?
I want to delete my account. Can I transfer the full amount on my balance?
Is my personal information safe?
How long will Turan keep my data?